March 24, 2020

Dear Valued Customers and Partners,

In today’s uncertain times, we at PUI Audio wanted to reach out to assure you that we are monitoring the COVID-19 situation closely and are committed to ensuring the needs of our customers and partners are met while providing for the safety and well-being of our employees. As an “Essential Business” providing products for the medical equipment market, we are fully operational and exempt from the “Stay at Home Order”.

We are taking all the steps necessary to protect our employees and customers. We continue to focus on encouraging washing your hands regularly, regularly taking your temperature, staying home when you are sick to prevent the spread of germs to others, and hand sanitizer is available for all employees.

We have implemented protocols for many of our team to work remotely where possible. We are also working diligently to keep our facility clean and sanitized in order to maintain our warehouse operations. Orders are being processed and shipped as normal.

Operationally, we are working closely with our supply chain and manufacturing partners to maintain production and ensure parts are delivered safely and timely to meet the needs of our customers and distribution partners. We do have an expansive inventory of our standard product line here in Dayton, Ohio so please contact us if you have an audio product need as we will be glad to work with you to help in any way we can.

We remain steadfast to our mission of providing the global market with the most comprehensive line of high-quality audio components and innovative custom solutions, utilizing our unique design support process and world-class customer care. We are following guidance from public health officials and government agencies to continuously make assessments and provide information and guidance as the situation develops.

Once again, we remain committed to supporting our partners and customers during this difficult time. Please feel free to reach out to us if you have any questions or concerns.


Best regards,

Paul Spain
Chief Executive Officer
PUI Audio, Inc.